Akvinder Kaur

My Work – Robbins-Gioia

Role: UX/UI Designer | Year: 2023 | Tools: Figma, User Interviews, Focus Groups

Overview

• Designed and prototyped a centralized “My Work” module to unify task management across systems.
• Improved task visibility and prioritization for internal users previously stuck navigating multiple tools.
• Delivered a functional MVP under tight deadlines and set up foundations for scale.

The Challenge

Internal users were forced to toggle between three disconnected systems, causing inefficiencies, task confusion, and frequent prioritization errors — increasing task completion time and cognitive load.

My Role & Responsibilities

• Led User research with focus groups & interviews.
• Synthesized findings into actionable insights that shaped flows.
• Defined and executed interaction design, wireframes, and prototypes.
• Advocated for accessibility and clarity in UI patterns.
• Collaborated with PM & engineers to ship the MVP.

Process

1. Research & Discovery

Held focus groups and observed user workflows to identify pain points. Key findings included the need for a single view of all requests, the ability to reopen tasks, and preference for side panel navigation.

2. Ideation & Wireframing

Sketched layouts and low-fidelity wireframes to test navigation and list viewing options. Incorporated progressive disclosure to prevent cognitive overload.

3. Prototyping & Testing

Built an interactive prototype in Figma. Conducted quick usability tests with stakeholders, leading to adjustments in labeling, button placement, and carousel functionality for multi-task viewing.

4. Final UI Design

The final design used clean layouts, clear categorization, and a scalable side navigation structure. The carousel feature allowed users to view multiple selected requests without losing context.

Outcome & Impact

• Delivered an MVP within tight deadlines under constraints.
• Reduced tool switching and improved users' task prioritization.
• Set up design foundations enabling next phases.
• Stakeholders reported increased satisfaction and clarity.

Key Learnings

Designing under time constraints reinforced the value of lean UX and modular design. With more time, I would build a full onboarding flow, design system, and conduct structured usability testing.